My Personal Data

At Vaex Health, we value your privacy and are committed to protecting your personal data. This Personal Data Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect
We collect several types of information to provide and improve our services:

  • Personal Identification Information: This includes your name, email address, phone number, shipping and billing addresses, and payment information.
  • Account Information: When you create an account, we collect your username and password.
  • Transaction Information: Details about your purchases and interactions with our site.
  • Technical Data: Information about your device and internet connection, including your IP address, browser type, operating system, and browsing history on our site.
  • Usage Data: Information about how you use our website, products, and services.

How We Use Your Information
We use the information we collect for various purposes, including:

  • Processing Transactions: To process your orders and manage your purchases.
  • Account Management: To create and manage your account, including providing customer support.
  • Communication: To send you information about your account, orders, and updates about our products and services.
  • Personalization: To provide personalized content and recommendations based on your preferences and browsing history.
  • Improvement: To analyze how our services are used and improve our website, products, and customer experience.
  • Marketing: To send you promotional materials and advertisements that may interest you, with your consent.
  • Security: To detect and prevent fraud, and to protect the security of our website and users.

Sharing Your Information
We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping, email delivery, and marketing assistance.
  • Business Partners: Trusted partners for promotional and marketing purposes, with your consent.
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations or protect our rights and property.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security
We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data, subject to certain conditions.
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us.

Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy
We may update this Personal Data Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new policy.

Contact Us
If you have any questions or concerns about our Personal Data Policy or our data practices, please contact us.

Thank you for trusting Vaex Health with your personal data. We are committed to protecting your privacy and providing you with high-quality health products and services.